Customer Support That Protects YourSeller Reputation
Provide fast, professional responses to your customers without increasing your internal workload. Our support team manages inquiries, returns and order questions across every marketplace you sell on.
Trusted by 1000+ ecommerce brands – including:
Support That Keeps Your Ratings Up
Handled inside the helpdesk tools you already use, not a new system to learn.
Fast, reliable responses across every marketplace.
Our trained support team manages customer inquiries, order issues, returns and product questions so your customers always get a helpful, timely reply.
- Messages handled across marketplacesOne team, every channel you sell on.
- Order and returns supportDelivery queries, refunds and returns covered.
- Fast, professional responsesDuring UK support hours, every time.
Works inside the helpdesk you already run.
We work directly within your existing helpdesk to keep communication organised, tracking issues and maintaining consistent responses while protecting your brand reputation.
- Replyco, eDesk, Gorgias and EngageWe work inside the tools you already use.
- Organised ticket managementNothing lost between conversations.
- Consistent brand toneEvery reply sounds like your business.
Customer Support That Builds Trust
Customer Success Stories
WhatSales saves me an average of 1–2 hours a day, adding up to a staggering amount over the month. I easily track my results on the app, and overall, it's a great tool for all sellers.
Shabaz Hussain
Simply Malikah
The Impact
0+
hours saved per month
0%
increase in efficiency
0%
reduction in losses
WhatSales at scale
£0m+
GMV analysed
0M+
orders analysed
0+
integrations
We'd love to show you around.
See how WhatSales brings your ecommerce operations, profitability and performance together in one platform.
No obligation · 30-minute call · See it in action