WhatSales

Did You Know? Engage Puts Every Marketplace Message in One Inbox

21 October 2026

Did you know you can reply to a customer message from any marketplace without leaving WhatSales? Messages, support requests and feedback from every channel land in one inbox.

Why switching inboxes costs more than time

A customer question on Amazon, a return request on eBay and a review reply on Shopify usually mean three different logins, three different notification systems and three different places a message can get missed.

Engage brings customer communication from every connected marketplace into one workspace, so nothing depends on remembering which tab a particular channel's messages live in.

What a unified inbox changes

  • No channel gets checked less often just because it's less convenient to open
  • Response times stay consistent across marketplaces, not just your biggest one
  • New team members learn one inbox, not one per channel

Faster, more consistent replies protect the seller ratings that are tied directly to how quickly and well you respond. You can /book-a-demo to see Engage working across your own channels.

We value your privacy

We use cookies to enhance your browsing experience, serve personalised ads or content, and analyse our traffic. By clicking “Accept All”, you consent to our use of cookies.